Reference

How 7bdtk Handles Your Personal Information

This Privacy Policy covers what data 7bdtk collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the platform.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data clarityYour right to access or delete data

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. Responses are sent to the contact method on your account — so make sure your registered mobile number or email is current before you write in.

Team online

Live Chat

Open the chat widget inside your account dashboard. Describe your data request clearly and our team will acknowledge it and follow up with next steps.

Email Support

Send your privacy request to our support email address listed in your account settings. Include your registered mobile number so we can locate your account quickly.

Account Settings

Some data preferences — including marketing contact opt-outs — can be managed directly inside your account profile page without contacting support.

HOW WE PROTECT YOU

Data Handling, Security and Your Account Rights

We approach data security the same way we approach payment reliability — it has to work every time, without you having to think about it. Your bKash, Nagad and Rocket wallet details pass through encrypted connections when a transaction is processed. Account passwords are stored using one-way hashing, so even internal teams cannot read them. Data is held only for as long as needed under applicable law or to resolve any open account issues.

Encrypted Connections

All data sent between your device and our servers — including bKash and Nagad payment details — travels over SSL-encrypted connections to prevent interception.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to see how pages load. You can block or clear cookies in your browser without losing your account.

Data Retention Policy

We keep your account records for the period required by applicable law. Once that period ends and your account is closed, personal data is deleted or anonymised.

Access and Correction Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate details, or ask us to delete your account data. Eligibility depends on your local jurisdiction.

What We Collect and Why We Collect It

7bdtk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 7bdtk, we collect the information needed to run it — your name, contact details, and the mobile wallet number you use for bKash, Nagad or Rocket transactions. Payment data is captured at the point of deposit or withdrawal so we

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can match your transfer to your account accurately. We also log device identifiers, IP addresses and session timestamps to keep your account secure and detect unusual activity. If you contact our support team, the conversation record is stored so we can follow up properly. We do
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not sell your personal data to third parties. Where we share data — for example, with payment processors handling your Nagad or Rocket transfer — it is only to complete your transaction. Cookies and similar tracking tools are used to remember your session and improve how
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the platform loads on your device. You can manage cookie preferences through your browser settings at any time. All data handling is subject to applicable law in your jurisdiction; eligibility to use the platform depends on local regulations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Your Privacy

Real questions from people going through the account setup and payment process — answered plainly so you know exactly where you stand.

Yes. We store the wallet number you use for deposits and withdrawals so we can match payments to your account. This data is encrypted and never shared outside of payment processing.

Only authorised team members who need it to process transactions or resolve support requests. We do not sell your data or share it with advertisers.

Contact us via live chat or the support email in your account settings. Include your registered mobile number. We will verify your identity before sending any data.

Yes, you can request deletion. We will remove or anonymise your data after completing any legal retention obligations. Eligibility depends on applicable local law in your region.

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage or clear cookies through your browser settings at any time.

Rocket transaction references are stored for account reconciliation and dispute resolution. They are retained for the period required by law and then deleted or anonymised.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 7bdtk Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Data Handling, Security and Your Account Rights

Encrypted Connections

Cookie Management

Data Retention Policy

Access and Correction Rights

Frequently Asked Questions About Your Privacy

01 Does 7bdtk store my bKash or Nagad wallet number?

02 Who can see my personal account data?

03 How do I request a copy of the data you hold about me?

04 Can I ask 7bdtk to delete my account data?

05 How does 7bdtk handle cookies on my device?

06 What happens to my Rocket payment details after a transaction?

Privacy Policy

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